Terms, Privacy & Accessibility

Use of the Service is conditional on full agreement to these terms. Browsing, recording, or producing outputs (PDF / MP4 with subtitles) through the tools constitutes binding acceptance.

Eligibility

The Service is open to users age 13 and over. Minors under 18 may only use it with parental or guardian consent. Businesses may use it via an authorised representative, who is responsible for ensuring that the use complies with the organisation's policy.

Permitted use

Personal, educational, research and commercial use of outputs is permitted (for content the user owns or has permission to process). Prohibited: automated scraping of the Service, reverse engineering, attempts to extract trade secrets from the models, abuse (spam, harassment, distribution of unlawful content), bypassing usage limits, or operating the Service on behalf of a third party without their consent.

Termination

The Service reserves the right, at its sole discretion and without notice, to limit, suspend or terminate the access of any user who breaches these terms, harms the Service or other users, or exposes the Service to legal liability.

Intellectual property

All intellectual property rights in the Service — including the source code, user interface, designs, logo, the name "EchoLearn", translations, documentation, and any system prompt or script used with AI models — are owned exclusively by the operator of the Service. Copying, reproducing, distributing, deriving works from, or selling any part of the Service is prohibited. Outputs the user generates through the tools (PDF, MP4 with subtitles) — ownership of the original content remains with the user; the Service claims no rights in those outputs.

Governing law and jurisdiction

These terms are governed exclusively by the laws of the State of Israel, without giving effect to conflict-of-laws principles. Exclusive jurisdiction over any dispute related to the Service is vested in the competent courts of the Tel Aviv-Yafo district, Israel. The parties waive any claim of forum non conveniens.

Changes to terms

The Service may update these terms from time to time. Material updates will be posted on this page with an updated date. Continued use of the Service after an update constitutes acceptance of the new terms.

Plans and credit packs

Paid plans are billed monthly in advance and grant a monthly allowance that resets at the start of each billing period; unused allowance does not roll over. Credit packs are a one-off purchase of additional minutes that sit on top of the monthly allowance, do not reset, and are drawn down only after the monthly allowance is exhausted. Plan limits in force are those shown on the pricing page at the time of purchase.

Payment processing

Payments are processed by Polar as merchant of record. Polar receives your email and billing details and issues the receipt or invoice. The Service never receives, sees, or stores your card number. Prices are shown inclusive or exclusive of tax as indicated at checkout; any tax Polar is required to collect is added at that point.

Automatic renewal

A paid plan renews automatically at the end of each billing period, and the payment method on file is charged, until it is cancelled. Renewal is at the price shown at purchase; notice will be given before any price change takes effect for an existing subscriber, and continuing after that date constitutes acceptance of the new price.

Cancelling

You may cancel at any time, without giving a reason, from the customer portal linked on your account page, or by emailing afi1982@gmail.com. Cancellation stops the next renewal; access to the paid plan continues until the end of the period already paid for, after which the account reverts to the free plan. Cancelling does not by itself delete your account or data — to delete those, see "Your rights" in the privacy section.

Refunds

Refund requests are handled through Polar and should be sent to afi1982@gmail.com. As a matter of policy, a subscription period is refunded in full if the request is made within 14 days of that charge and the plan’s allowance has not been substantially used; a credit pack is refunded in full while unused, and pro rata for the unused balance. Statutory cancellation and refund rights — including those under the Israeli Consumer Protection Law 5741-1981 for remote and continuing transactions — apply in addition to this policy and are not limited by it.

Failed payments and suspension

If a renewal payment fails, the paid plan may be suspended and the account reverted to the free plan until payment succeeds. Data and account access are not deleted because of a failed payment.

"As-Is" — As-Is, As-Available

The Service is provided "AS-IS" and "AS-AVAILABLE", without any representation, undertaking or warranty, express or implied. No warranty is given as to continuous availability, freedom from defects, accuracy of transcription or translation, data safety, or fitness for any particular purpose.

Zero liability

In any event and to the maximum extent permitted by law, the Service, its owners, employees, developers, suppliers and anyone on its behalf bear no liability whatsoever for any damage, direct or indirect, incidental, special, punitive or consequential, including but not limited to: loss of profits, loss of data, harm to reputation, system downtime, decisions made in reliance on Service outputs (including medical, legal, financial or academic decisions), service interruptions, security breaches, or any other damage related to the use of or inability to use the Service.

Third-party providers

The Service relies on external AI providers — OpenAI (Whisper) and Anthropic (Claude). The Service is not responsible for their operation, availability, pricing or terms. Use is also subject to those providers' privacy and terms-of-use policies.

Liability cap

Should any liability nevertheless be established, the Service's aggregate liability under any cause of action shall be limited to the amount the user paid to the Service in the 12 months preceding the event, and in any case no more than USD 30. If the user has paid nothing, the amount is zero.

What happens to a recording

When you record or upload, the audio is sent to EchoLearn's server, forwarded to the speech-to-text provider, and discarded as soon as the response is returned. It is never written to disk, to object storage, or to the database. There is no copy for us to delete later and no feature — for you, for support, or for the operator — that can retrieve a past recording. The trade-off is the honest part: to be transcribed at all, the audio must leave our server and reach the provider named below, which applies its own retention terms.

What we collect

(a) User input: audio / video uploaded to the tools — processed at request time and deleted immediately afterwards. (b) UI preferences: language, theme — stored in browser localStorage only, never leaves the device. (c) Basic operational telemetry: anonymous API request logs for operations and security (IP, user agent, request size, HTTP codes). No personal identifiers.

Third parties

Audio is forwarded to OpenAI Whisper and Anthropic Claude for transcription and translation. Both providers state that API user data is not used for training their models (OpenAI Enterprise / Anthropic Privacy Policy). The Service does not share data with advertisers, ad networks, or data brokers.

Cookies

The Service uses only essential cookies: UI language, theme, and session identifiers for CSRF protection. There is no use of analytics, advertising, or tracking cookies. On first visit a banner consents to essential cookies only; no further action is required.

Your rights

You are entitled, at any time, to: (1) access the personal data processed about you; (2) request deletion ("right to be forgotten"); (3) receive your data in a portable format (data portability); (4) object to processing; (5) lodge a complaint with the Israeli Privacy Protection Authority at the Ministry of Justice, or with a GDPR supervisory authority in the EU. Contact: afi1982@gmail.com, response within 30 days.

Data retention

Audio and outputs are deleted immediately upon completion of processing. Operational logs are retained for up to 90 days and then automatically deleted. UI preferences are retained in the browser until the user clears them (cookies / localStorage).

Conformance level

The Service is designed to conform to WCAG 2.2 Level AA, the Israeli Equal Rights for People with Disabilities Law 5758-1998, and the Equal Rights for People with Disabilities (Service Accessibility Adjustments) Regulations 5773-2013.

Adjustments implemented

(1) Semantic HTML5 (main / nav / section / article); (2) Full keyboard navigation across all interactive components; (3) Visible focus rings on every interactive element; (4) Alt text on non-decorative icons; (5) Colour contrast meeting WCAG AA; (6) Full RTL support for Hebrew and Arabic; (7) prefers-reduced-motion honoured — animations stop for users who request it; (8) safe-area-inset on phones with notches.

Known limitations

(1) There are currently no live captions inside the recording tool itself (the transcript appears after the recording ends); (2) Screen recording via getDisplayMedia requires an active user click and isn't supported by certain screen readers; (3) The generated PDF includes horizontal bar charts that are not fully accessible to screen readers — alt text has been added as a section footer. We are working on improvements.

Accessibility officer

If you encounter an issue that prevents you from using the Service fully, or have a suggestion for improvement, please contact the accessibility officer at afi1982@gmail.com. We commit to responding within 30 days of receipt.